International Patient Department
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The Baskent University Hospital Tourist Department Vision:
It's to provide the advanced medical care in first step in the Hotels, with the highest International quality standards and ethical norms; using the advanced health care resources for serving the well being of our patients and to fulfill their expectations, with the aim of sending them back to their country healthy and satisfied.
+90 533 381 91 71
+90 533 xxx 66 34
+90 533 381 91 72
+90 533 381 91 87
+90 533 381 91 73
+90 533 381 91 81
+90 533 381 91 78
German Staff:
English Staff:
English, German:
Dutch Staff:
Scandinavian Staff:
Polish Staff:
Russian Staff:
International Patient/ Tourist Department
Baskent University Hospital Alanya is at your service , 24 hours, 7 days a week. With the specially educated staff as a single number throughout Alanya, providing rapid and high-quality response.
Call Center operations constitute an integral and effective part of customer relations management.
International Patient department call center services:
- 24 hours/365 emergency call.
- 24 hours/365 Doctor visits in Hotel by Call of Reception or Travel Company Guides
- 24hours/365 call back service for patient members.
- Providing information regarding insurance and co-operate agreements
- Hospital - hotel transfer for patient and members
- Handling of insurance affairs.
- Air ambulance organisation/ Airport transport organisation.
- Airport transport organisation with medical/ ambulance.
- Translator service in English, Russian, French, Polish, German, Dutch,
Scandinavian languages.
- Providing information on the prices of examinations and treatment
- Providing information about nearby on-duty pharmacies
- Directing to the appropriate medical service through consultant nurses
- Providing information about public events
- Appointment scheduling
- Faxing or emailing laboratory results, passport kopie, requirement dokuments
- Processing and responding to e-appointment requests
- Providing information regarding the dep. and physicians at the hospital and the outpatient clinic.
Fax: +90 242 511 57 20
Tel: +90 (242)
511 00 53
For emergency help, doctors and ambulance call
our Hot-Line 24-hours or our Guides
