International Patient Department Vision:
NEWS
SERVICES
MEDICAL SERVICES
© 2010 Baskent University Alanya Hospital
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It's to provide the advanced medical care in first step in the Hotels, with the highest International quality standards and ethical norms; using the advanced health care resources for serving the well being of our patients and to fulfill their expectations, with the aim of sending them back to their country healthy and satisfied.
+90 533 381 91 71
+90 533 680 44 33
+90 533 381 91 72
+90 533 381 91 87
+90 533 381 91 73
+90 533 381 91 81
+90 533 381 91 78
German Language:
English Language:
English, German Language:
Dutch Staff Language:
Scandinavian Language:
Polish Language:
Russian Language:
Baskent University Hospital Alanya is at your service , 24 hours, 7 days a week. With the specially educated staff as a single number throughout Alanya, providing rapid and high-quality response.
Call Center operations constitute an integral and effective part of customer relations management.
International Patient department call center services:
- 7 days / 24 hours emergency call service
- 7 days / 24 hours doctor visits to hotels through Call of Reception or Travel Company Guides
- 7 days / 24 hours call back service for patients.
- Providing information regarding insurance and cooperation agreements
- Hospital / hotel transportation for patients and members
- Handling of insurance affairs
- Air ambulance / Airport transportation
- Airport transportation by medical ambulance.
- Translation service in English, Czech, Russian, French, Polish, German, Dutch, Finnish, Hungarian, Norwegian, and Swedish.
- Providing information about the prices of examinations and treatments
- Providing information about nearby on-duty pharmacies
- Directing to the appropriate medical service through consultant nurses
- Providing information about public events
- Appointment scheduling
- Faxing or e-mailing laboratory results, passport copy, or required documents
- Processing and responding to appointment requests
- Providing information about the departments and physicians at the hospital.
Tel: +90 (242)
511 00 53
For emergency help, doctors and ambulance call
our Hot-Line
24-hours or our Guides
Medical Department Manager: M.D. Murat Aytug (English)
+90 533 381 91 82
00 90 242 511 00 53
00 90 242 511 57 20
00 90 242 512 79 89
Tel:
Fax:
International Patient Department Services: