International Patient Department
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The Baskent University Hospital Tourist Department Vision:
It's to provide the advanced medical care in first step in the Hotels, with the highest International quality standards and ethical norms; using the advanced health care resources for serving the well being of our patients and to fulfill their expectations, with the aim of sending them back to their country healthy and satisfied.
Dear Partner,
Baskent University Alanya Hospital is located in the center of Alanya. We are a fully equipped university clinic and dialysis center. We are prepared to provide all medical services with 75 doctors of different medical specializations, 120 nurses and 175 qualified personal.
224.000 policlinic per year in Alanya.
Baskent University Hospital Alanya is one of the 9 satellite medical centers under the supervision of Baskent University Ankara, who is specialized in diagnose, therapy, dialysis and transplantation. Further locations are finding in Istanbul, Yalova, Izmir, Adana, Seyhan, Sanliurfa, Tokat, Iskenderun, Konya and Alanya.
Baskent University Hospital Alanya and Dialysis Center is Certified with ISO 9001 Quality Management System and have a total capacity of 125 beds, with 37 dialyses beds, intensive care unit, emergency department, ambulances, laboratory and radiology department with the services of magnetic resonance, nuclear medicine, ultrasonography, color Doppler ultrasonography, echo cardiograph, computed tomography as well as cardio vascular surgen.
Baskent University Alanya Hospital
Tourism Department Network Manager
Gürol Birgen
International Patient/ Tourist Department
Baskent University Hospital Alanya is at your service , 24 hours, 7 days a week. With the specially educated staff as a single number throughout Alanya, providing rapid and high-quality response.
Call Center operations constitute an integral and effective part of customer relations management.
International Patient department call center services:
- 24 hours/365 emergency call.
- 24 hours/365 Doctor visits in Hotel by Call of Reception or Travel Company Guides
- 24hours/365 call back service for patient members.
- Providing information regarding insurance and co-operate agreements
- Hospital - hotel transfer for patient and members
- Handling of insurance affairs.
- Air ambulance organisation/ Airport transport organisation.
- Airport transport organisation with medical/ ambulance.
- Translator service in English, Russian, French, Polish, German, Dutch,
Scandinavian languages.
- Providing information on the prices of examinations and treatment
- Providing information about nearby on-duty pharmacies
- Directing to the appropriate medical service through consultant nurses
- Providing information about public events
- Appointment scheduling
- Faxing or emailing laboratory results, passport kopie, requirement dokuments
- Processing and responding to e-appointment requests
- Providing information regarding the dep. and physicians at the hospital and the outpatient clinic.
For emergency help, doctors and ambulance call
our Hot-Line 24-hours or our Guides
Tel: +90 (242)
511 00 53
German Staff:
English,German:
Dutch Staff:
Scandinavian Staff:
Polish Staff:
Russian Staff
+90 533 381 91 71
+90 533 381 91 72
+90 533 381 91 87
+90 533 381 91 73
+90 533 381 91 81
+90 533 381 91 78